Shipping Policy

Thank you for visiting and shopping at MUMMACTIV. Following are the terms and conditions that constitute our Shipping Policy.

Domestic & Internation Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. *UNLESS YOU HAVE PRE-ORDERED AN ITEM

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
AUS POST Standard AUS POST Express	5-7 business days 2-3 business days	FREE $10
AUS POST International Standard	10-15 business days	$10

  

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

MUMMACTIV is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. If it does not arrive please CONTACT US as well as contact AUSTRALIA POST to lodge a complaint.

 

Please save all packaging materials and damaged goods before filing a claim.

 

 

#Please note COVID has changed some of these estimates due to delays. Contact us if you require up to date information.