Thank you for visiting and shopping at MUMMACTIV. Following are the terms and conditions that constitute our Shipping Policy.

Domestic & Internation Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. *UNLESS YOU HAVE PRE-ORDERED AN ITEM

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

AUS POST Standard

AUS POST Express

5-7 business days

2-3 business days



AUS POST International Standard

10-15 business days


FREE to anywhere when you spend over $89

5-7 business days

$ 0


Delivery delays can occasionally occur.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.



MUMMACTIV is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. If it does not arrive please CONTACT US as well as contact AUSTRALIA POST to lodge a complaint.


Please save all packaging materials and damaged goods before filing a claim.