Returns

EXCHANGE POLICY

We accept exchanges within 7 days from your order delivery date to request an exchange and ship the product back to us. You can contact us by emailing mummactiv@gmail.com or alternatively, you can fill in our contact form HERE. (SALE items are the only exception)

To be eligible for a exchange it must be unused and in the same condition that it was received in. It can't of been worn, washed or altered in any way and the swing tag must still be attached to the garment.

We reserve the right to refuse exchange that are shipped after the 7 day period has expired or for items that are not returned in their original condition. To complete the exchange, we require a receipt or proof of purchase with an order number.

The customer is responsible to pay for shipping back to us, though we cover the cost of shipping the replacement.


Please take note of the sizing guide and measurements prior to making your purchases.

RETURNS/REFUNDS

We are sorry, but currently we do not accept returns/refunds.

DAMAGED GOODS

All products go through testing and quality control. If you do happen to receive a defective or damaged item, we will gladly accept returns within a 30 day grace period from point of sale. If your item is defective or damaged please contact us at mummactiv@gmail.com. We reserve the right to refuse requests on damaged items if we deem them to be purposefully damaged in any way.